Available Online

Aim, Structure, Communicate

Aligning customer expectations with product/service delivery

  • 1 hour 30 minutes
  • Zoom or at your offices

Service Description

This service is an in depth consultation regarding everything about your business from strategy, aims & values, customer service management, onboarding & training to internal communication applications. By the end of this consultation you will have: - A clear brand identity that is understood by employees and customers - A set of goals and a plan for how your team will accomplish them - A customer experience that is consistent and aligned with your branding - A workforce that is well trained and on the same page - An internal website that can be used to store knowledge and organize staff

Contact Details

604-500-5837

cally@maccollaconsulting.com